So most probably during customization someone broke your template. Please show me how your registration template looks. Also note that registration template should include this: $customfields_profile. If not - it means that you have broken template - please compare it with original version and include necessary part. This is required part from original template:
Code:
<if condition="$show['customfields_profile']">
<table class="tborder" cellpadding="$stylevar[cellpadding]" cellspacing="$stylevar[cellspacing]" border="0" width="100%" align="center">
<tr>
<td class="thead">$vbphrase[additional_required_information_profile]</td>
</tr>
<tr>
<td class="panelsurround" align="center">
<div class="panel">
<div style="width:$stylevar[formwidth]" align="$stylevar[left]">
$customfields_profile
<if condition="$show['birthday']">$birthdayfields</if>
</div>
</div>
</td>
</tr>
</table>
<br />
</if>