support questions

[cosy]

i want to know about the support:
what time frame the support covers ?
how many ppl can give support in case vbet get sick ? or is unable to answer in teh forums

[vBET]

There is no time frame for support. When you are our customer you get support for us. Of course when some vBET version will be obsolete (very old) then we will advice to made update as new versions have solutions for old issues.

Please describe "ppl".

[Konstantin]

Please describe "ppl".



ppl - people

[vBET]

Obviously we are not as big as Jelsoft, of vBSEO team yet ;) At this moment I'm official support voice and I have possible help in this area if it will be needed.

Mostly support is given every day, not 24/7 but everyday. I wrote mostly, because it can happen that on holidays or once per few weekends posts will wait little longer.

Hope this answer satisfy you :)